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Real-time Omnichannel

One Agent.
Every Channel.

One AI agent that remembers every interaction, adapts to every channel, and resolves with the care of your best human agent.

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PostmanRioDoorDashCapital.comAfriexToastRemedy MedsFlexShiftsmart

Meet every customer on their terms

Your customers move between channels. Giga keeps the conversation going.

One agent, one conversation, no matter where it starts or where it goes.

A routine request. A $4,200 opportunity.

Marcus messages to update his address. The agent handles it — and spots something bigger.

Hi there! You’re chatting with Giga.

How can I assist you today?

Hey, I need to update my shipping address.

Youvia voice in 5s

Done. While I’m here - you’ve placed 12 orders in 90 days.
You qualify for Business tier pricing, about 22% off every order. Want to hear more?
What’s the difference exactly?
The Business tier comes with many new features. The one that will help you the most based on your current account usage is the ability to set recurring orders. Would you like to conduct a trial of this tier?

JuanAI agentjust now

Built for speed.

Voice response latency
400ms
Time to production
<2 weeks
Resolution rate
98%

VOICE

Phone support that sounds like your best agent, every call.

Voice is the hardest channel to automate. Giga perfected it first — that engineering rigor carries through everywhere.

Every call feels personal, informed, and resolved.

Sub-second responses and real-time sentiment adaptation mean customers never wait, never repeat themselves, and never want to hang up.

CUSTOMER

“Hi, I need a refund.”

AGENT

“Hey! Sure, let me just check your eligibility”

CUSTOMER

Thanks a lot!

CHAT

Conversations that feel personal, not automated.

Customers don't want to navigate a decision tree. They want to be understood, guided, and resolved — instantly.

Resolution, not deflection.

Process refunds, update accounts, apply discounts, manage subscriptions. No escalation queue, no “let me transfer you.” The conversation IS the resolution.

Hi there! You’re chatting with Giga.
How can I assist you today?
Hi! I’m just curious about your capabilities

Youvia voice in 5s

Giga supports both voice and chat
interactions with enterprise-grade accuracy.
We integrate with your systems, follow
your internal policies, and execute workflows in
real time.
Would you like a brief demonstration?
Yes
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JuanAI agentjust now

Every conversation is a revenue opportunity.

The agent doesn't just close tickets — it spots upsells, catches churn signals, and recommends upgrades. Support stops being a cost center. It starts generating revenue.

I’m trying to understand the
business loan approval process.
Can you walk me through it?

via voice in 4s

I can help you start now.

Learn more

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TESTIMONIAL

“Partnerships like this are critical to delivering better outcomes for consumers on a global scale.”
Andy Fang
Andy FangCo-founder of DoorDash
Read case study
A DoorDash courier handing a red insulated delivery bag to a smiling customer at their front door.

MAIL

Follow-ups that prove you were listening.

Every email reflects the full conversation — what was said on the phone, what was shared in chat. Customers feel remembered.

Every interaction informs the next.

Customers who called yesterday and chatted this morning get an email that picks up right where they left off — no gaps, no “can you explain again?”

Giga Agent

September 03, 2022 at 6:54 PM

Your Business tier proposal - save $4,200/year

To:marcus@email.comCc:Varun,Kyle,Juan

Acme Co

Hi Marcus,

As we discussed, here’s your personalized proposal.

Order (90 days)12
Current avg.$38.50/order
Business tier$30.00/order
IncludesPriority fulfillment
Annual savings$4,200

MESSAGING

Be where your customers already are.

SMS, WhatsApp, and more — the same intelligence that resolves complex voice calls, now in the channels customers reach for first.

SMS, WhatsApp, and beyond.

No separate bot, no separate logic. One agent with full resolution capability across every messaging platform your customers use.

43
Giga
Today

This business uses a secure service from Meta to
manage this chat. Tap to learn more

Hi Marcus, just following up - have you
had a chance to review the Business tier
proposal?

2:18 PM

Hey, we're in. Can you activate
the business account?

2:18 PM

Done - Business tier is active. New
pricing starts today.

2:18 PM

That was easy. Thanks.

2:18 PM
4:42

Faster answers in the channel customers prefer.

Full resolution over text with complete conversation history — fewer calls, faster outcomes, lower cost to serve.

Yesterdayat 2:14 PM
Hi Marcus, your first Business tierorder ships today.
Perfect. Thanks!
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iMessage
Giga
2:14

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Ready to see the Giga AI agent in action?

See how leading enterprises deliver seamless, personalized support across every channel — and turn every interaction into lasting loyalty.